So, you're keen to get started on a design project huh? That's awesome! You've come to the right place.
On this page you'll find a whole bunch of info about working with me, including;
Once you've had a look through it all, you can head this way to fill out your New Design Client Questionnaire and request a spot in my schedule! Easy Peasy.
The steps in this section are to be completed before your actual design work commences.
1Complete the Questionnaire: Some of the best things in life come from great combos - cookies and cream, salt and caramel, chocolate and...well, just about everything. It all comes down to finding the perfect pairing.
After a thorough read of this client info page and a look through my folio to be sure that I’m the designer you, I’d ask you to complete my in-depth Design Client Questionnaire/Project Request Form. This helps you to share with me the details of your business/project, and get a basic feel for your vision, thoughts and goals. Your ingredients, if you will.
If I believe that my design flavours work with all of your ingredients and I am available to complete your project, you can expect another email from me within 3 business days to accept your project. It’s time for us to get started creating that truly delicious design you’re after!
2Free Consultation: Now that we’ve got the basics covered, we can tee up a free 1:1 consultation via online chat or video call (I use Zoom for this). This lets us get to know each other better, discuss the even finer details of your project and gives you a chance to ask any burning questions that you may have for me! (I’ll save you asking two of the most important ones. My favourite colour is purple and I’m a Sagittarius. You’re welcome.)
3Pay your Deposit: With all of the project requirements figured out, all that’s left to do is confirm that we are indeed a perfect match and I will forward on my Project Brief, your payment plan schedule and an invoice for a deposit to lock in your requested project start date and begin work.
Won’t you be the peanut butter to my cookie dough?
There are a couple of key ingredients for a successful design project...
4Project Management: Keeping track of things throughout the project is super important to make sure that tasks are completed quickly and efficiently. For this reason, prior to the start of the project you’ll be given access to your own super-duper private Client Dashboard throughout the duration of the design process. This will include 'The Chocolate Box' (your accounts and payments hub) and 'Asana' (our project management program). Helloooo efficiency!
Asana will allow you to clearly see what stage we’re at in the project, when I require feedback to proceed from you, and allow me to share files directly with you for approval - all in one spot. Don't worry; I'll also provide you with a video tutorial on how to use it!
5Research + Homework: Once your initial deposit has been received, you'll have a little homework, filling a secret Pinterest moodboard with inspiration. I get to work researching, brainstorming and concept-creating based on all of the information you have presented me with. Soon after, you’ll have a base concept (or more, depending on your specific project specs!) to view and provide feedback on.
A pinch of this, a dash of that...perfect!
6Work-in-progress: With a little to-and-fro work on the chosen concept(s), we work through your allocated revision rounds to refine and tweak the design until it is looking simply good enough to eat! Yum! Depending on the work included in your package, the designs will be created in the following order;
Now for my favourite part of the whole process...letting you enjoy your sweet, new creation!
7Final Payment: Upon finalisation of your design, you will be invoiced for the remainder of the project. Once final payment has gone through, a lovely little package of your design and digital files will be made easily accessible to you, ready to use!
If you opted for a payment plan, your scheduled payments will continue as normal until the balance has been settled.
The sprinkles on top of the whole package is the quick PDF guide explaining each file type I have sent you. If you opted for an add-on packageyou also have the opportunity to have a final one-on-one Q&A sesh with me on how to use your files correctly, should you feel you need it.
8Print (optional): If your project included printed products, these will also be sent to the printers at this point and delivered straight to your door once completed. (Aus clients only)
Great design starts with great research and communication. All projects begin with an indepth client questionnaire, a 1:1 online brand consultation/getting to know you sesh and a moodboard creation.
Toggle the headings below to learn more
Access to your personal online project hub (including accounts and project management) and my design client zone; complete with 24hr access to video assistance.
Includes light/dark variation
Includes light/dark variation
Includes light/dark variation
Multipage PDF brand booklet including your business' logos, colour palette and font guide.
All logo files delivered digitally in PDF, EPS, JPG and PNG formats, along with a PDF file type guide explaining the uses of each.
*My most popular logo package using original, custom-designed, stylised imagery. Text-only (-$) and Full illustation (+$) options available. Contact me for pricing. All prices displayed in AUD.
Business Card, Letterhead, Flyer, Poster, Gift Voucher, Label, Envelope, Swing Tag, Social Media Header + Profile Pic (1 per page)
These add-ons all include 1 initial concept and 1 revision round each. Package prices include print-quality, high res design work only. Additional concepts, revisions, stock image purchases and printing will incur extra costs.
Investing in your visual branding is a pretty big deal, but not everyone finds them in a financial position where they are able to invest the full cost up-front! Not to worry; I've got your back.
I offer a payment plan to all of my clients, allowing you to pay off your project in smaller, easier to manage installments using a company called Ezidebit. It's like Afterpay...but for design instead of a new handbag.
That means you could be earning from your amazing new branding before you've even finished paying for it! Yassss!
A non-refundable 30% deposit is required on all jobs over $300* to secure your spot in my schedule. Work will not commence until this has been received.
The remainder of the payment will be split up into weekly or fortnightly slots that are direct-debited from your nominated bank account until your balance has been settled. Your preference for these payment allocations will be discussed prior to work commencing.
The average timeframe to cover these payments is 4-6 weeks, but special circumstances can be discussed, if needed.
*(Projects under $300 require payment in full at the time of project commencement)
Whilst full visual branding packages are my thang, I do offer individual graphic design projects as a stand-alone service. If you already have your own brand or logo and would like just one item created for you from the Branding Add-on list, just drop me a line and I can provide you with a quote and estimated timeframe for it.
Want something that's not on the add-on list? Feel free to ask me about it and I'll see what I can do!
Absolutely! I work closely with an amazing industry-standard printing company based right here in Perth to provide you guys with stunning offset printed goods (that's a much higher quality than your stock-standard digital printing, FYI). Let me know if you require any printing at the beginning of our project and I will let you know your all of your printing options and prices.
Unfortunately, I can currently only offer printing to clients within Australia.
Well, you would be the first! Before I even consider putting pencil to paper, I make sure to thoroughly delve into your business, vision and desired brand "vibe" using an in-depth questionnaire, a one-on-one consultation and a little homework from yourself to be certain we are both on the same page for where your project is heading.
If you're feeling a little unsure of this direction yourself when we start, I'm also here to help you talk it through and lend suggestions and advice from a professional standpoint before we get started on the actual design work. It's as important to me as it is to you that your brand is looking awesome by the time we're done.
There's absolutely no room for guesswork or designer ego here!
However if you did happen to find yourself in this very unique situation, we would first go back over your questionnaire answers and moodboard and have a quick brainstorm sesh to discover exactly where your input has been lost in translation. From there we have the option to revise the answers to better portray the feeling you are hoping to achieve with your biz brand and run from there.
Communication is key to great design - and thus far it has given my clients a 100% success rate!
It's best to allow a realistic timeframe from any design project if you want to see it looking it's best (see pricing and packages above for estimated timeframes), however on the odd emergency occassion I may be able to offer my services to complete a project faster than usual...depending on my current workload.
This is an exception and should not be treated as an assumption.
If you require a project at faster-than-usual speed please email me directly with "RUSH JOB" in the subject line; include ALL of the project details as clearly and concisely as possible, along with your required deadline. If I can fit you in, I will email you back asap to let you know and request any files/details that I need to get started.
A sugar-rush fee will be applied to your project at double the usual rate. This fee will cover your queue jump ahead of other clients, plus all of the sugar and snacks that will fuel my hard work out of business hours over the weekend and/or into the night to complete your project.
Regardless of the speed required, work will not be released to any clients before payment in full (and proof of remittance) has been made.
I studied my butt off through TAFE (that's college for our international viewers) many years ago to earn myself a shiny Diploma of Graphic Design, and have continued to work in the design industry since then using industry-standard software to produce only the highest quality of work.
This is my full-time career, not a side hobby, so that means you get my full-time attention and expertise with every project we work together on. Win-win!
No secrets between friends, right?! You can check out my Terms & Conditions (in plain english! No legal jargon!) any time you like, by clicking right here
Chocolate makes me happy. Design makes me happy. Combining the two seemed the next logical step. Also, in case you haven't already noticed I am a huge lover of using puns and analogies in business...chocolate and sweet treats gives me an endless array to work with. Are they corny? Absolutely. Will it stop me? Not a chance. #sorrynotsorry
You can expect to hear back from me within 3 business days to schedule a free consultation. After that, if you decide you want to proceed, you'll pay a non-refundable 30% deposit to secure your spot in my schedule. After that's done, I'll get you booked in!
Discover the ingredients that make up your business, develop your unique flavour and start creating your perfect brand identity.
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